Privacy Policy
Last updated: October 24, 2026
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Who Is Responsible for Your Information?
Valverov is operated by Shanxi Shiqun Technology Co., Ltd. The company is responsible for the personal information processed for the store purposes described in this policy and acts as the data controller where that term applies.
This policy covers valverov.com, purchases through the store, and communications with our customer care team.
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Information Collected
Information you provide may include your name, email, telephone number, billing and delivery addresses, account details, order information, customer service messages, and return or refund records.
If you submit a review or photograph, we receive that submission and the identifying details you choose to include.
Payment providers process the information needed to authorize transactions. We receive payment status and transaction details; access to payment information depends on the payment service used.
When you browse the store, technical information may be collected, including IP address, browser and device details, pages visited, referring sources, shopping interactions, and cookie or similar identifiers.
We may also receive order, delivery, fraud-prevention, or transaction updates from our service providers.
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Why Information Is Used
We use relevant information to:
• Receive, process, and deliver orders.
• Manage payments, returns, refunds, and customer inquiries.
• Provide account functions and transaction messages.
• Maintain store security and investigate suspected misuse.
• Understand and improve store performance.
• Send promotional communications where permitted.
• Meet recordkeeping obligations and resolve disputes.
Where applicable, processing relies on performing a contract, complying with legal obligations, pursuing legitimate interests subject to your rights, or obtaining consent.
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Shopify and Other Recipients
Our store uses Shopify for ecommerce infrastructure.
Information may be disclosed as needed to payment providers, fulfillment partners, carriers, customer support providers, security services, professional advisers, and other providers supporting store operations.
If analytics or advertising tools are enabled, those providers may receive relevant browsing, device, or interaction information, subject to applicable consent and opt-out requirements.
We may also disclose information when legally required, to protect legitimate rights, or in connection with a business transaction subject to applicable safeguards.
Shopify and certain other providers may process some information for their own purposes under their separate privacy policies. Shopify’s privacy information is available at https://www.shopify.com/legal/privacy.
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Cookies, Analytics, and Advertising
Cookies and similar technologies can support essential functions such as cart operation, security, and preferences. Analytics and advertising technologies, when enabled, may help measure visits or campaigns and personalize advertising.
Where prior consent is required, non-essential technologies must operate according to that consent. Where applicable, you may refuse or withdraw consent or opt out of qualifying advertising-related processing through the store’s privacy controls.
Browser settings offer additional cookie controls, although blocking essential cookies may affect store functions. You may also contact us for help exercising applicable rights.
Some privacy laws treat advertising-related disclosures as a “sale,” “sharing,” or targeted advertising even when no money is exchanged. Rights relating to those activities depend on your location and the processing involved.
We honor legally required opt-out preference signals, including Global Privacy Control where applicable.
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Retention
We keep personal information only for as long as reasonably necessary for its purpose and applicable legal requirements.
Retention depends on factors such as the duration of your account or customer relationship, tax and transaction record obligations, open support issues, fraud risks, and limitation periods for claims.
Information may be deleted or de-identified when it is no longer required.
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International Processing
Our operator is located in China. Shopify and other providers may process information in additional countries.
Your information may therefore be transferred outside your country of residence. Where required, we use applicable transfer safeguards, such as contractual protections, and other legally required measures.
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Your Choices and Rights
Depending on the law applicable to you, you may have rights to access, correct, delete, or receive a copy of personal information; restrict or object to certain processing; withdraw consent; or opt out of qualifying sale, sharing, or targeted advertising.
You may also have rights to appeal a decision, use an authorized agent, or complain to a relevant supervisory authority.
Send requests to service@valverov.com. We may request proportionate information to verify identity or authority. We respond within applicable legal time limits and will not unlawfully discriminate against you for exercising privacy rights.
Marketing emails include an unsubscribe option. Unsubscribing does not prevent necessary order, security, or customer service messages.
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Security and Children
We use reasonable measures designed to protect information, but no online system can promise absolute security.
The store is intended for adult shoppers. We do not knowingly collect children’s personal information unlawfully. Contact us if you believe such information has been provided.
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Policy Changes
We may revise this policy to reflect changes in our practices or applicable requirements. The revised date appears above. Where required, we provide additional notice or obtain consent.
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Privacy Contact
Brand: Valverov
Data Controller / Store Operator: Shanxi Shiqun Technology Co., Ltd.
Business Address: Room 0303, 3rd Floor, Unit 2, Building 17, No. 98 Longcheng South Street, Longcheng Subdistrict, Xiaodian District, Taiyuan, Shanxi, China
Email: service@valverov.com
Phone: +86 351 7783314